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🔒 Official Policy

ru88's Privacy Protection Policy

Your personal information matters to us. This policy clearly explains how ru88 collects, uses, and protects your personal data.

This privacy policy explains how the personal information of users of the ru88 platform (https://ru88.wine) is managed. By continuing to use this website, you agree to the terms set out in this policy.

Last updated: 30 October 2026

1. Scope and Purpose of the Policy

ru88 is an online betting platform providing transparent services to players in Myanmar. We place the security of users' personal information at the highest priority.

The purposes of this policy are —

To describe what personal information is collected
To explain the purposes for which that information is used
To assure users that their information is kept secure
To set out users' rights

2. Personal Information We Collect

We collect the following categories of information in order to provide our services.

2.1 Information you provide directly

Name and display name
Email address
Phone number (for two-step verification)
Date of birth (to verify you are 21+)
Payment-related information for KBZPay, Wave Money, AYA Pay, and CB Pay
Any information submitted when creating your account

2.2 Information collected automatically

IP address and connection data
Browser type and device information
Pages visited on the website (Session Logs)
Game history and deposit / withdrawal records
Data collected from cookies and similar tracking technologies

2.3 Cookies and Tracking Technologies

We use cookies for the following purposes —

To maintain your login session (Session Cookie)
To analyze website browsing patterns (Analytics Cookie)
To remember your preferences (Preference Cookie)

You can block cookies by changing your browser settings. However, please note that doing so may reduce some website functionality.

3. How We Use Your Information

We use the personal information we collect only for the following purposes —

3.1 Account Management

Your personal information is used to create, verify, maintain, and secure access to your ru88 account.

3.2 Service Delivery

Used to process deposits and withdrawals, provide bonuses and promotions, and maintain game records.

3.3 Customer Service

User information is needed to handle support requests and answer inquiries via Live Chat and email.

3.4 Security and Fraud Prevention

We run data checks to protect against unauthorized access, financial fraud, and other security threats.

3.5 Legal Compliance

We retain the information needed to meet any legal, regulatory, or compliance requirements that apply to us.

4. Sharing with Third Parties

We do not sell, rent, or trade your personal information to third parties. However, we may share it on a limited basis in the following situations —

4.1 Service Providers

We share only the information strictly necessary to process payments with providers such as KBZPay, Wave Money, AYA Pay, and CB Pay. Please note that those companies have their own privacy policies.

4.2 Legal Requirements

We may disclose personal information when required to do so by law, court order, or government authority request.

4.3 Business Merger / Sale

If a company merger or sale occurs, your personal information may be part of that transfer. We will notify you in advance in such a case.

5. Data Security Measures

ru88 puts technical and organizational security measures in place to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data transfers are protected with SSL (Secure Socket Layer) encryption
Access to personal information is restricted to only the staff and service providers who need it
Servers and database settings are reviewed and maintained regularly
A response plan is in place to handle any breaches
Your financial information is stored in encrypted form only

If a security breach occurs, we will notify affected users as quickly as possible.

6. Data Retention Period

We retain your personal information only for as long as we are providing services to you and as long as needed to meet legal requirements.

Active accounts — for the full duration the account remains open
Closed accounts — up to 5 years after closure (legal retention requirement)
Financial records — in line with applicable financial law retention periods
Cookies — from the session up to 2 years, depending on the type

Personal information that no longer needs to be retained is securely deleted or made unidentifiable.

7. User Rights

Anyone using the ru88 platform has the following rights regarding their personal information —

7.1 Right to Access

You can view any personal information we hold from your profile. For further requests, contact [email protected].

7.2 Right to Correction

You may request that any incorrect or outdated personal information be corrected.

7.3 Right to Deletion

You can request deletion of personal data that has no legal protection. However, there may be cases where deletion is not possible due to legal requirements or legitimate gambling-related purposes.

7.4 Right to Object

If you wish to object to how your personal data is handled, you can contact us via Live Chat or at [email protected]. We are available 24/7 to respond in Myanmar language.

7.5 Right to Data Portability

You can request a portable copy of the personal data you have provided to us. We will process this request as quickly as possible.

8. Protection of Minors

ru88 services are for persons aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If we become aware that personal data of a person under 21 has been recorded, we will take steps to delete it as soon as possible.

9. External Website Links

The ru88 website may contain links to external websites. This policy covers only the personal data collected on this website. We are not responsible for how external websites handle personal data — please review their policies separately.

10. Policy Updates

We review this privacy policy regularly and publish any updates or amendments on this page only. When changes are made, the "Last Updated" date at the top of the policy on the website will be updated.

For significant changes, we will notify you in advance to your registered email address. Continuing to use our services after an amendment has been made will be taken as your acceptance of those changes.

11. Contact Us

If you have any questions or requests regarding this privacy policy, please contact us —

Email: [email protected]
Live Chat: 24/7 Myanmar language support on the website

We always take matters related to personal data protection seriously.

Questions about personal data protection at ru88

ru88 collects personal information you provide directly, such as your name, email, phone number, and date of birth, as well as payment-related information, IP address, device information, and website browsing data. You can read the full details on data collection in Section 2 of this policy.

No. ru88 does not sell, rent, or trade users' personal information to third parties. Only the information strictly necessary to process payments is shared with payment service providers.

Log in to your account and update your details through Profile Settings. If that doesn't resolve the issue, email us at [email protected] or reach us via Live Chat 24/7. We'll take care of it quickly.

SSL (Secure Socket Layer) is a technology that encrypts data transfers between you and the ru88 server, making it very difficult for any third party to intercept your data. You can tell SSL protection is active when you see a padlock icon in your browser's address bar.

Data is retained for the full period your account remains active. After an account is closed, data may be kept for up to 5 years due to legal requirements, after which it is securely deleted.

Blocking certain cookies may reduce some ru88 features — for example, your login session may not be maintained or your preferences may not be saved. If you only block analytics cookies, core services will continue to work normally.

If ru88 becomes aware of a data breach, we will notify affected users as quickly as possible, describing the nature of the breach, the information potentially involved, and the protective steps we will take. For further information, contact us via Live Chat or at [email protected].